Education designed especially for chiefs of staff.

Our education programme builds member competency, capability, and performance.

Calendar of Upcoming Seminars

Note, all seminars listed below are local time in New York, USA

Event details
Topic & speaker

CSA Leadership Series

22/06/2021
11:30–12:45

How Boards Work – A Guide for Chiefs of Staff
Dr Dambisa Moyo
Global Economist & Author

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Core Competency Programme

29/06/2021
11:00–12:15

Project Management in a Changing Business Environment
Professor Yael Grushka-Cockayne
University of Virginia, Darden School of Business

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Core Competency Programme

12/07/2021
10:00–11:15

Measuring Culture Using Artificial Intelligence
Professor Donald Sull
Sloan School Of Management, MIT

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The Situation Room

27/07/2021
11:15–12:30

Learning Leadership through Deliberate Discomfort
Jason B.A. Van Camp (Mission Six Zero)
US Army Special Forces (Green Beret), MAJ, ret.

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Core Competency Programme

25/08/2021
11:00–12:15

How Chiefs of Staff Develop Influence & Authority
Keith Ferrazzi
Ferrazzi Greenlight

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The Situation Room

23/09/2021
12:00–13:30

Managing Conflicting Goals in a Post-COVID Context
Dr Nippin Anand
Founder and CEO, Novellus Solutions

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CSA Leadership Series

15/10/2021
10:00–11:15

Building Effective and Influential Networks
John Denton AO
Secretary-General, Intl. Chamber of Commerce

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Core Competency Programme

16/11/2021
11:15–00:30

Principles of Corporate Reputation Management
Rupert Younger
Saïd Business School, Oxford University

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Core Competency Programme

23/11/2021
10:00–11:15

Fundamentals of Organisational Effectiveness
Dr Jonathan Trevor
Saïd Business School, Oxford University

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CSA Leadership Series

10/02/2022
10:00–11:15

Confidentiality obligations of a Chief of Staff
The Honourable Justice Wilson
Family Court of Australia

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Chief of Staff Executive Certification Programme- Oxford University

11/04/2022
08:00

Chief of Staff Executive Certification Programme
Rupert Younger
Saïd Business School, Oxford University

Members Only

Seminars in Detail

How Boards Work: And How They Can Work Better in a Chaotic World

Members Only

Dr Dambisa Moyo
Global Economist & NYT best-selling author
Date: Tuesday 22 June 2021
Time: 11:30-12:45 (NYC)

In this forum, participants will hear from economist, NYT best-selling author and board member Dr Dambisa Moyo about the ever-evolving nature of corporate boards.

Named by TIME Magazine as one of the “100 Most Influential People in the World”, Dr Moyo interrogates the contemporary functions, as well as the challenges and solutions required to make boards work better in a chaotic world.

Dr Dambisa Moyo is the author of ‘How Boards Work: And How They Can Work Better in a Chaotic World’. She currently serves on the boards of Chevron Corporation and the 3M Company.

Project Management in a Changing Business Environment

Members Only

Professor Yael Grushka-Cockayne
University of Virginia, Darden School of Business
Date: Tuesday 29 June 2021
Time: 11:00-12:15 (NYC)

Understanding project management is a vital function of a chief of staff. But as the world advances technologically and re-aligns in response to the COVID-19 pandemic, the way we select, define, plan and deliver projects needs to be urgently updated.

In this webinar, participants are equipped with the skills, knowledge and techniques required to deliver chief of staff specific projects in a rapidly changing business environment.

Yael Grushka-Cockayne, Professor of Business Administration at the Darden School of Business, is an expert in Project Planning and Management. Her online course “Fundamentals of Project Planning and Management” has had over 200,000 enrolments across 200 countries worldwide.

Measuring Culture Using Artificial Intelligence and Big Data

Members Only

Professor Donald Sull
MIT, Sloan School of Management
Date: Monday 12 July 2021
Time: 10:00-11:15 (NYC)

The role of corporate culture in supporting business objectives is critical. Most companies have great intentions but what does a good company culture look like and how do you measure it?

In this seminar, Professor Donald Sull (MIT), CultureX introduces chiefs of staff to the value of contemporary methods of big data analytics, including AI and machine learning, to effectively measure an organization’s culture and its effect on performance.

Professor Donald Sull is a global authority on executing strategy in volatile markets. He has been identified as a leading management thinker by The Economist, the Financial Times, and Fortune which named him “among the ten new management gurus to know.”

Learning Leadership through Deliberate Discomfort

Members Only

Jason B.A. Van Camp (Mission Six Zero)
US Army Special Forces (Green Beret), MAJ, ret.
Date: Tuesday July 27 2021
Time: 11:15 – 12:30 (NYC)

Chiefs of staff are often turned to in times of crisis to help guide and insulate the organization from harm. In this Situation Room, Mission Six Zero will challenge members by putting them in positions of ‘Deliberate Discomfort’.

Participants will learn how to dramatically improve performance and become more reliable leaders in the face of significant turmoil.

Mission Six Zero is a Leadership Training group run by Green Berets, Rangers, PhDs, and Scientists. They take skills developed in the military and apply them to business contexts to dramatically improve performance and solve organizational problems.

How Chiefs of Staff Develop Influence & Authority

Members Only

Keith Ferrazzi 
Ferrazzi Greenlight
Date: Wednesday 25 August 2021
Time: 11:00-12:15 (NYC)

One common characteristic of the chief of staff role is to learn how to ‘operate in the background,’ which means influencing executives to guide an organization along its strategic path. So how do you assert constructive and impactful authority and influence?

In this webinar, Keith Ferrazzi, will provide the toolkit for participants to ‘lead without authority.’ members will develop their capacity to lead through impact by building “co-elevating” relationships and sustainable and influential networks.

Keith Ferrazzi is the author of the New York Times bestselling books ‘Never Eat Alone’ and ‘Who’s Got Your Back?’. Keith is a recognized global thought leader whose methodologies are adapted to a twenty-first century with a radical new workplace operating system. 

Managing Conflicting Goals in a Post-COVID Context

Members Only

Dr Nippin Anand
Founder and CEO, Novellus Solutions
Date: Thursday 23 September 2021
Time: 12:00 – 13:30 (NYC)

Chiefs of staff face challenging and unexpected situations every day. In this one-hour thinking session, participants are put in a real-life situation to stimulate debates on crisis management best-practice.

Curated by Dr Nippin Anand, Founder and CEO of Novellus Solutions, this Situation Room prepares participants for the challenges of managing competing stakeholder interests and leading business readiness and responsiveness to crises.

Dr Nippin Anand is the Founder and CEO of Novellus Solutions. He teaches business how to avoid repeated patterns of failures, particularly in regards to operational failures, product failures, accidents and commercial losses.

Building Effective and Influential Networks

Members Only

John Denton AO
Secretary-General, Intl. Chamber of Commerce
Date: Friday 15 October, 2021
Time: 10:00-11:15 (NYC)

An effective and influential network elevates a chiefs of staff ability to execute strategy and deliver outcomes for the principal.

In this webinar, participants will hear from John Denton AO, a former diplomat and expert in global trade. John interrogates the critical issues, challenges and opportunities facing the global trading system and emphasises the importance of building networks.

John W.H. Denton AO is the current Secretary-General of the International Chamber of Commerce in Paris, the first Australian to hold the position.

Principles of Corporate Reputation Management

Members Only

Rupert Younger
Oxford University, Saïd Business School
Date: Tuesday 16 November 2021
Time: 11:15-12:30 (NYC)

Understanding how reputation (good or bad) affects your company is among the most essential competencies required of a contemporary chief of staff.

In this seminar, participants will be introduced to the key principles of reputation management, including how to manage and grow your reputation as well as how reputations can be repaired when they are damaged.

Rupert Younger is the founder and director of the Oxford University Centre for Corporate Reputation. He has published two books – The Reputation Game (an international bestseller now published in six languages) and The Activist Manifesto.

Fundamentals of Organisational Effectiveness

Members Only

Dr Jonathan Trevor
Oxford University, Saïd Business School
Date: Thursday, November 23, 2021
Time: 10:00-11:15 (NYC)

To elevate corporate effectiveness in today’s complex world, it is imperative that a chief of staff can strategically align the corporation across all business functions.

Delivered by Saïd Business School at Oxford University, this webinar will introduce participants to key concepts, strategies and practical frameworks that will help them better align their enterprise, enabling the fulfilment of its purpose and improving performance.

Dr Jonathan Trevor is an Associate Professor of Management Practice at the University of Oxford’s Saïd Business School. Jonathan consults extensively with executive leadership teams to help them to transform their organisations to be fit for purpose.

Confidentiality Obligations of a Chief of Staff

Members Only

The Honourable Justice Wilson
Family Court of Australia
Date: Tuesday, February 10, 2022
Time: 10:00-11:15 (NYC)

The seminar will feature a panel of prominent current and former judges moderated by the Honourable Justice Joshua Wilson (Family Court of Australia).

Their honours will discuss a broad range of issues concerning the confidentiality obligation of a Chief of Staff, including the nature and content of the obligation, boundaries, compliance and consequences of a breach of the confidentiality obligation.

The Honourable Justice Josh Wilson is a justice of the Family Court of Australia. Prior to his Honour’s appointment to the Family Court of Australia, his Honour was a judge of the Federal Circuit Court of Australia between 2015 and 2019. His Honour is presently a professor of law at Deakin University.