The Chief of Staff
A quarterly professional journal
When Step-by-Step Doesn’t Work: Towards a Processual Model of Change
Patrick Dawson, Emeritus Professor at the University of Aberdeen, offers practised guidance for navigating the complexity of change.
In the Eye of the Storm: A Profile of Joe Sciortino
Joe Sciortino, Chief of Staff at FEMA Region 2 and CSA Regional Director, reflects on the keys to a successful crisis response.
The Challenges of the Chief of Staff Profession
Eryn-Ashlei Bailey, chief of staff at Allurion Technologies, sums up the universal challenges of the chief of staff role.
Making Decisions Led by Principles: A Strategic Approach
CSA Members David Serabian combines legal theory, film and a classic business school case study to explore how principles guide decision-making.
Mental Models to Improve Decision-Making
Rhiannon Beaubien, Co-Author of The Great Mental Models book series, explains how mental models can expand your decision-making toolkit.
A Decision-Making Open Reading List
Our Chief Editor Dr Katherine Firth offers a list of must-read books for better decision-making.
Making and Managing Decisions
Col Jernigan, Chief of Staff for Marine Corps Installations East, discusses the four categories of decisions that all chiefs of staff must confront.
‘Impactful’ Decisions: A Profile of Sarah Cone
Sarah Cone, founder and Managing Partner at Social Impact Capital, shares her decision-making strategy for success.