The CSA Situation Room Series

Designed by leading Chiefs of Staff, The Situation Room puts participants to the test in challenging scenarios that replicate the lived-experiences of professionals in the role. 

With the guidance of industry professionals, develop learned abilities and techniques to navigate complex challenges faced regularly by chiefs of staff at the highest level.

Learn by exploring real-life situations.

The CSA Core Competency Programme builds member skills; the Situation Room Series creates immersive experiences in which Chiefs of Staff test those skills in practice.

Using role-play scenarios, members participate alongside experienced Chiefs of Staff reacting to different real-life settings and situations, under pressure.

Each session begins with a theoretical basis before splitting participants into groups to tackle issues with peers. In this way, participants learn from watching their peers adapt as well as the actions of experienced facilitators.

Refine your skills under pressure

Situation Rooms are continually being developed and launched in partnership with leaders in global firms. Examples of programmes under development.

  1. Effectively representing the Principal: Represent the Principal both internally and externally, making decisions on behalf of the Principal, leading from behind and driving strategic agendas.
  2. Managing information flows as Chief of Staff: Effectively manage both time and information flows as Chief of Staff, gatekeeping the office of the Principal. Act as the filter to the Principal, ensuring only relevant and pertinent material is briefed.
  3. Acting as the Principal’s trusted advisor: Become the Principal’s trusted advisor, acting as an impartial sounding board and strategic thought partner – bringing in outside perspectives when necessary and keeping the Principal accountable to the organisation’s direction – while taking the organisation’s pulse and managing upward information flow.

The CSA Situation Room Series is exclusively available to CSA members.